You cannot find or did not get the e-mail that was sent to you to finish the Sign Up process. What do you do?
Thu, 01/29/2009 - 00:06 — admin
Most of our subscribers have no problem receiving the e-mail. However, we are aware that some persons do not readily see the e-mail in their Inbox. There are two reasons why this may have happened.
First, please check your SPAM or Junk folders for an e-mail from Mediclim@Mediclim.com. If it is there, Click on the “Not Spam” or “Not Junk” button which should have been provided somewhere on your e-mail page by your e-mail provider. Upon doing this, this e-mail will be moved to your Inbox, where you will now find it. Go to it and follow the instructions within the e-mail to click on a link which will complete your sign up.
If our e-mail is not in your Spam or Junk folder, we suggest you carry out the following steps in the order shown (you may want to print these steps):
a) add mediclim@mediclim.com to you e-mail list of contacts.
b) Then send an e-mail to Mediclim@mediclim.com, with the subject line “Reset the Sign Up”. There is no need for anything to be within the message.
c) Wait 5 minutes, then go to the mediclim.com homepage, click on “What’s my Username or Password”.
d) Enter your e-mail in the box which will appear on your screen
e) Click on Submit
f) You will be sent an e-mail with a ‘one-time’ link to our web pages. Go to your mail, locate the message and click on the link which is in that e-mail.
g) A web page on our site will open for you. Now you will have to confirm or reset your password, since your original password will have been deleted. To do so, Click on the “Manage my Account” button found at the top of the yellow bar on the right. A page will open which has boxes for you to enter any password you wish. Fill these in and ‘Submit’ (found at the very, very bottom of the page).


